To make an exchange, you have up to 14 days from the delivery date of your order. Please ensure that the item is in its original condition, with its packaging, labels, safety tie and corresponding accessories. If you do not meet these conditions, unfortunately we will not be able to accept the change. The associated return and new shipping costs will be borne by the customer.
To start the size/model change process, please contact us by email at email@example.com for more information. The garment/size change process consists of two parts.
- We hope to receive the garment
- Upon arrival, we automatically generate the order with the new requested size and we send it to the same address.